September 2007 - August 2009 English Speaking-Skills Teacher:
엘브릿지어학원 (formerly 링구아포럼어학원 due to corporate take-over)
Ilsan, Gyeonggi-do, South Korea

• teaching English in a private academy (hagwon) for 3rd-9th graders (during first year) and 2nd-6th graders (during second year)
• curriculum focused on teaching North American style debating and speaking skills, as well as preparation for the iBT (internet-based TOEFL) speaking section.

August 1997 - July 1998 Teacher:
Moorestown Friends School
Moorestown, New Jersey, USA

• taught Spanish to 6th-12th grade students
• managed 10th grade homeroom administrative and guidance tasks
• initiated and administered first year of exchange program with a high school in Costa Rica
• developed a departmental website for students and teachers

August 1995 - January 1997 Graduate Teaching Fellow:
University of Pennsylvania, College of Arts and Sciences
Philadelphia, Pennsylvania, USA

• as part of full-time enrollment as a graduate student, taught 1 section per semester of beginning or intermediate Spanish to undergraduates

June 1986 - January 1987 Volunteer English Teacher for Adults:
Canadian Embassy Program for Refugees
Ciudad de México, Distrito Federal, México

• gave basic English language instruction to groups of Central American political refugees who had been granted tentative asylum status by Canada and were awaiting finalization of their status and eventual placement at specific Canadian locations

May 2005 - March 2007 DBA/Data Analyst:
First Medical Management
Long Beach, California, USA

• provided primary database administration support for multiple production and test database applications (SQL Server, Pervasive.SQL, Advantage DB, Oracle) for multiple lines of business including hospital, outpatient surgery centers, wholesale and retail pharmacies, doctors' clinics, and corporate offices
• provided primary enterprise application support for AdvantX and NDCLytec2005 medical practice management systems
• participated in data conversion/integration project for pharmacies' billing offices, doing extensive business analysis and requirements compilation, designing extract / load / transform routines on SQL Server (T-SQL) for staging data from legacy PrimeClinical system (AIX/DBUnify) to new NDCLytec system (Pervasive.SQL)
• installed and supported departmental MS Sharepoint services site and MS Project Web Services site
• installed and rolled out proof-of-concept MS Reporting Services for SQL Server to support financial reporting for several lines of business

March 2002 - December 2004 Data Analyst:
ARAMARK Uniform Services
Burbank, California, USA

• provided ad hoc reporting and analytics support to sales, marketing and finance departments, using multiple data sources including VAX/VMS legacy systems, a SQL Server 2000 data warehouse, and Oracle databases and applications
• provided business and systems analysis leading to initiating and supporting IT projects in response to sales, marketing and finance department requirements
• designed and implemented a custom SQL Server 2000 decision support data mart with ASP "front end" deployed to corporate intranet, assisted in transitioning to IT department for ongoing production support, and then expanded to provide custom billing functionality
• designed and implemented a SQL Server 2000 Analysis Services OLAP cube "proof-of-concept" for detailed customer growth/shrinkage analysis
• participated in initial phases of Oracle ERP project, including data design, requirements gathering, gap analysis, with focus on building a comprehensive "customer hub"

March 2001 - March 2002 Associate Programmer/Analyst:
ARAMARK Uniform Services
Burbank, California, USA

• provided ad hoc reporting and analytics support to entire enterprise using MS Access, Oracle 7.3 database, MS SQL Server 7.0 / 2000 and other tools
• provided troubleshooting, refactoring and DBA support to SQL Server 7.0 data mart that backed a customer-facing reporting website
• participated in data warehouse project design phase, gathering requirements and developing a data dictionary

June 1999 - March 2001 Billing Coordinator:
ARAMARK Uniform Services
Burbank, California, USA

• responsible for ensuring on-time billing and collections for about a dozen centrally-billed accounts
• performed ad hoc, in-depth audits of centrally-billed accounts
• designed and implemented a MS Access database to implement a customized A/R solution for a very large corporate customer, and assisted transition to IT department for ongoing production support

December 1996 Master of Arts
University of Pennsylvania, Philadelphia, Pennsylvania, USA
Major: Spanish Language and Literature

August 1989 Bachelor of Arts
University of Minnesota, Minneapolis, Minnesota, USA
Major: Linguistics (2nd Major in Spanish completed 1994)

1989 Phi Beta Kappa academic honor society

October 2004 Oracle 8i & 9i Certified Professional

• Applications: MS Office, Oracle e-business suite, AdvantX (Medical Practice Management System), NDCLytec (Medical Practice Management System), MS Sharepoint Services, MS Project Server
• Programming languages: LISP, T-SQL, PL/SQL, Pervasive.SQL, HTML/ASP/JavaScript, C#/.NET
• O/S: Windows, Linux

• English, Spanish - fluent
• French, Portuguese - intermediate
• Russian, Korean - beginning